Vötter’s Hotel **** in Kaprun

The General Terms and Conditions for the Hotel Industry (AGBH 2006) apply to your booking at Vötter’s Hotel. There you will find all the important regulations regarding your booking, cancellation, and stay.

General Terms and Conditions for the Hotel Industry (PDF)

Down payment

Bank details
Raiffeisenbank Hohe Tauern, Branch Kaprun
Account wording: Verwöhnhotel Vötters Sportkristall GmbH
Bank code: 35012
Account no.: 1014109
IBAN No.: AT373501200001014109
BIC (Swift) RVSAAT2S012

For international transfers from EU member states to Austria we ask you to provide our IBAN and BIC. By specifying the IBAN and the BIC ( = Swift code), only the regular domestic transfer charges apply.

Do you want to pay by credit card? No problem! Download this form and send it back to us by fax or mail with the required data. To read and complete the form, you need Acrobat Reader: Credit Card Form PDF

Cancellation clauses

Cancellation free of charge is possible up to 12 weeks before the date of arrival. In case of cancellation after this date, the Austrian Hotel Contract Terms and Conditions shall be deemed agreed. Of course, we try to rent out vacant rooms to avoid expenses for you and us.

Payment

You can pay in cash, by debit card, or by credit card (Visa or Mastercard). We ask for your understanding that we cannot accept credit cards for packages where we use external services.

Group conditions

For a minimum of 20 full-paying persons we grant a free place on the hotel services in a double room (also valid for the ski packages!).

General

Slight deviations of program points as well as price changes reserved. Seasonal and weather-related changes, or cancellations of events are possible. Your participation in such events is always at your own risk. Dear guests, if during your stay in our house any damage occurs in the room or in the public area, we ask for your understanding that we may charge you costs.